Terms & Conditions

These Terms and Conditions apply when you use the Desert Sign Supplies Ltd website, request a quote, place an order, buy products or use our sign supply and related services. Please read them carefully before ordering from us.

About us

Desert Sign Supplies LTD supplies sign making supplies, digital print media, signage vinyl, sheets, banners, LED lighting products, display stands, channel letter materials and related CNC/signage services.

Address: 556 Ipswich Road, Slough Trading Estate, Slough SL1 4EP, United Kingdom
Email: [email protected]
Phone: +44 333 888 0786

Website information

We aim to keep product descriptions, images, specifications, prices and availability accurate. However, product colours, finishes, dimensions and technical details may vary slightly depending on manufacturing tolerances, screen display, batch variation or supplier updates.

Quotes and orders

A quote is provided based on the information supplied by you and is not a confirmed order until accepted by us. We may need to confirm stock, delivery, technical suitability, cutting requirements, quantities or lead times before an order is accepted.

For bespoke, custom-cut, special order, CNC, fabricated or made-to-measure items, you are responsible for checking measurements, artwork, specifications and suitability before production begins.

Pricing and payment

Prices and quote values may change due to supplier pricing, delivery costs, currency changes or product availability. Payment terms will be confirmed at checkout, invoice or quotation stage. Goods remain our property until paid for in full unless otherwise agreed in writing.

Delivery

We aim to provide reliable delivery across the UK and, where agreed, beyond. Delivery dates are estimates unless specifically confirmed in writing. Larger, fragile, cut-to-size or specialist sign materials may require special handling and may have different delivery times.

Product use and suitability

Many of our products are used by sign makers, print professionals and trade customers. You are responsible for checking that a product is suitable for your intended application, substrate, printer, ink type, environment, installation method and local regulations. Our team may provide guidance, but final suitability remains your responsibility unless agreed otherwise in writing.

CNC and custom services

For CNC, cutting, fabrication, custom signage or special order work, we may rely on artwork, dimensions, drawings or instructions supplied by you. Once approved and production has started, changes may not be possible and cancellation rights may be limited for bespoke work.

Returns and refunds

Returns and refunds are handled in line with our Refund & Return Policy. Nothing in these Terms affects your statutory rights.

Business and consumer customers

Some rights and cancellation rules differ between consumer purchases and business/trade purchases. Where you purchase on behalf of a business, trade account or company, business-to-business terms may apply.

Limitation of liability

We are not responsible for indirect losses, loss of profit, loss of business, installation delays or project losses arising from incorrect product selection, misuse, incorrect installation, unsuitable storage or information supplied incorrectly by the customer. We do not exclude liability where it cannot be excluded by law.

Intellectual property

Website content, product images, branding, text and layouts belong to Desert Sign Supplies LTD or relevant licensors and must not be copied or reused without permission. If you provide artwork or designs, you confirm you have the right to use them.

Changes to these terms

We may update these Terms and Conditions from time to time. The version published on this page applies when you use the website or place an order.

Contact

For questions about these Terms, contact us at [email protected] or call +44 333 888 0786.

Send Us a Message

Reach out to us today and get expert guidance for all your signage and printing requirements.